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Privacy Policy

Our Privacy Policy

Effective date: January 27, 2026

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us about commercial laundry equipment services (repairs, maintenance, installations, and related support) in the Okanagan, Columbia-Shuswap, and Interior regions of BC.

 

What We Collect

 

We may collect:

  • Contact information you provide (name, company name, email, phone number)

  • Service details you share (site location, equipment type/brand, issue descriptions, photos you upload, scheduling notes)

  • Website usage data (IP address, device/browser info, pages viewed, approximate location, and referral source)

 

How We Use Your Information

We use information to:

  • Respond to inquiries and provide quotes

  • Schedule service calls and communicate about service requests

  • Improve our website and customer experience

  • Maintain business records and meet legal obligations

 

Cookies and Analytics

We may use cookies and similar tools to run the site and understand how it’s used (for example, Google analytics). You can control cookies through your browser settings, but just know that blocking cookies may affect what you can see and interact with on this site.

 

Sharing Your Information

We do not share or sell your personal information, with anyone, period.

Data Security

We take all precautions to protect your information using website security measures. No method of transmission or online storage is 100% secure, so we cannot guarantee absolute security, but if you are in any way worried about it, just call us directly instead of filling out our contact form. 

3rd Party Links

Our website may link to other sites. We are not responsible for their privacy practices.

 

Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective date” will be updated when changes are posted.

 

Contact us

If you have questions about this Privacy Policy or your information, contact us at:
Email: monashee218@gmail.com
Phone: (250)320-4418
 

Monashee Logo.png

monashee218@gmail.com
Tel. 250-306-1325

724 Fraser Road
Lumby, BC

V0E 2G7

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Privacy Policy

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